INSTRUCTIONS FOR CLIENTS

Instructions for existing customers’ transmission from MT4 platform to MT5 Platform

Welcome the world of MT5; The leading application for trading Currencies, Stocks, Futures and CFDs!

MetaTrader 5 is a multi-asset platform that allows trading Forex, stocks, futures and CFDs. It offers superior tools for comprehensive price analysis, use of algorithmic trading applications (trading robots, Expert Advisor) and copy trading. We are happy to announce that we are ready to offer you these services by letting you trade in the MT5 platform, Metaquotes latest achievement on the world of trading.

In this transmission there are some important dates you have to have in mind so everything rolls smoothly.

  • 08/01/2018 to 19/01/2018: Existing customers will be able to open new positions on both platforms MT4 and MT5
  • 22/01/2018: New trades on MT4 Platform will no longer be available.
  • 30/04/2018: By this date, you have to manage to close all your open positions on MT4 platform, it is the last day. We will no longer offer services on MT4 platform. In case that you did not close your open positions on MT4 platform by 30/04/2018, the trades will be closed automatically by the system no matter if you are in profit or loss. To avoid any inconvenient situation please manage your investments.

*Important note: No open positions can be transferred from one platform to other.

Risk Warning: There is a high level of risk involved with trading leveraged products such as forex and CFDs. You should not risk more than you can afford to lose, it is possible that you may lose all your initial investment. You should not trade unless you fully understand the true extent of your exposure to the risk of loss. If the risks involved seem unclear to you, please seek independent advice. For further details please refer to the Risk Disclosure Statement.

You can transfer your funds from your previous MT4 account to the new MT5 account by choosing one of the two simple ways

First way

  • Go to your account in Globtrex website and login
  • Tap to the section Transfer Funds
  • Select the amount of money you want to transfer on “Amount” section
  • Choose your old account, to the “Origin Account” section
  • Choose your new account, to the “Destination Account” section
  • Then, click submit.

*Please, be sure that you do not still have open positions on MT4 account or if you do, manage your margin level accordingly to avoid any closure of positions by low margin (below 20% margin level).

Second Way

If you think the first way is hard to follow, please send e-mail to our support team (contact us) with specific instructions with regards the amount of money you want to transfer and from which account or accounts, and this will be executed internally. We do not recommend this choice because it may take some more time.

Risk Warning: There is a high level of risk involved with trading leveraged products such as forex and CFDs. You should not risk more than you can afford to lose, it is possible that you may lose all your initial investment. You should not trade unless you fully understand the true extent of your exposure to the risk of loss. If the risks involved seem unclear to you, please seek independent advice. For further details please refer to the Risk Disclosure Statement.

Need Help? Contact Globtrex.com Support

 

Globtrex.com friendly customer support team are always available to help you whatever the hour.